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Customer Satisfaction and Loyalty Management of Bank Sahabat Sampoerna Branch Kelapa Gading
Wahid Akbar Basudani, Valentine Theresia Simamora, Gani Wiharso, Muhammad Abdullah, Hary Mulyadi
99 - 115
2022-12-23
Abstract View: 715, PDF Download: 393
Pengaruh Citra Merek dan Kualitas Produk Terhadap Kepuasan dan Loyalitas Pelanggan (Studi Kasus Pelanggan Minyak Telon Cussons Baby di DKI Jakarta)
Eka Sapitri, Sampurno Sampurno, Iha Hayani
231-240
2020-12-28
Abstract View: 10906, PDF Download: 7969
Pengaruh Customer Based Brand Equity dan Kepuasan Konsumen terhadap Loyalitas Konsumen (Studi Kasus pada Richesee Factory)
Nuzul Inas Nabila, Mutiasari Nur Wulan, Sipa Paujiah
222-230
2020-12-28
Abstract View: 1418, PDF Download: 785
Quality of Omnichannel Integration and Perceived Value as Drivers of Customer Satisfaction and Loyalty Study at BNI Bank
Nuzul Inas Nabila, Aida Sari, Risda Marvinita, Hanifa Syahirah Vedy
101 - 115
2024-05-05
Abstract View: 674, PDF Download: 518
Product and Service Quality to Inflict Customer Satisfaction and Loyalty of Bank Sahabat Sampoerna Kelapa Gading Branch
Valentine Theresia Simamora, Wahid Akbar Basudani
34 - 45
2023-07-26
Abstract View: 443, PDF Download: 371
The Influence of Service Quality, Product Quality, and Price on IndiHome Customer Satisfaction in Salatiga City
Adrian Nanda Pratama, Hanna Prillysca Chernovita
12 - 21
2023-06-13
Abstract View: 356, PDF Download: 359
ANALISIS TINGKAT KEPUASAN PELANGGAN TERHADAP MODEL BISNIS PLATFORM OJEK ONLINE
Nefo Indra Nizar
132-149
2019-06-15
Abstract View: 1280, PDF Download: 1128
Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan Pada Pengguna Jasa Service Di Dealer Honda Wahana Ciputat
Putri Nilam Kencana, Kasdiyo Kasdiyo
26-37
2020-06-22
Abstract View: 2088, PDF Download: 1247
Customer Loyalty Improvement of PT Federal International Finance Danastra Bogor Area
Risda Novita Sari, Mutiara Rofingi, Purwadi Purwadi, Syafira Rindiyani, Denny Rudiyono, Adam Hidayah, Wahid Akbar Basudani
13 - 29
2024-08-17
Abstract View: 450, PDF Download: 238
Optimizing the Voice of Customer (VoC) Strategy through Agentic AI-Based Quality Control System
Restin Meilina, Rachmad Santoso, Moh Syaiful Anam Al Manshur
117 - 123
2025-04-16
Abstract View: 60, PDF Download: 23
Implementation Strategy of Digital Marketing Tourism Bus Rental Satisfaction in the New Era of Normality [Case Study PO Juragan 99 Malang]
Shela Indah Savitri, Indri Kharisma, Ananda Hadistia
12 - 20
2021-06-30
Abstract View: 913, PDF Download: 600
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