Innovation in Talent Management to Enhance Generation Z Retention and Performance

Afzil Ramadian; Nara Meisyarani; Sri Eka Dewi

doi:10.33753/mandiri.v8i2.338

Afzil Ramadian Fakultas Ekonomi dan Bisnis, Universitas Djuanda
Nara Meisyarani Fakultas Ekonomi dan Bisnis, Universitas Djuanda
Sri Eka Dewi Fakultas Ekonomi dan Bisnis, Universitas Djuanda

DOI: https://doi.org/10.33753/mandiri.v8i2.338

Keywords: Talent Management, Innovation, Generation Z, Employee Retention

Abstract

The dynamic development of the labor market demands organizations to innovate in talent management, especially in adapting to the unique characteristics of Generation Z. This study aims to identify and analyze effective retention strategies for Generation Z employees in Indonesia. Using a Systematic Literature Review (SLR) method, this paper synthesizes relevant literature on talent management and employee retention. The findings indicate that innovative talent management—integrating digital technologies, flexible work arrangements, and inclusive organizational culture—is effective in enhancing retention and performance among Generation Z. Practical implications suggest that organizations must design adaptive retention policies aligned with business goals and generational expectations. This study contributes insights into human capital strategies in the digital era.

Downloads

Download data is not yet available.

References

Angliawati, R. Y., & Maulyan, F. F. (2020). Peran Talent Management dalam Pembangunan SDM yang Unggul. Jurnal Sain Manajemen, 2(2), 28–40.

Aprilita, A. (2024). Strategi Pengelolaan Sumber Daya Manusia pada Generasi Z Tantangan dan Peluang di Era Digital Untuk Meningkatkan Kematangan Karir. Advances In Social Humanities Research, 2(2), 221–235. https://doi.org/10.46799/adv.v2i2.187.

Baykal, E. (2020). Digitalization of human resources: e-HR. IGI Global, 268–286. https://doi.org/10.4018/978-1-7998-0035-4.ch013.

Capelli, P., Tambe, P., & Yakubovich, V. (2019). Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), 15–42. https://doi.org/https://doi.org/10.1177/0008125619867910.

Chairoel, L., Hastini, L., & Fitri, M. (2025). Perilaku Work-Life Balance Pada Pekerja Remote Working: Upaya dan Harapan Terhadap Kebijakan Perusahaan. Jurnal Ekonomi Dan Bisnis Dharma Andalas Perilaku, 24(1), 86.

Claristia, A., & Etikariena, A. (2024a). Job Hopping Phenomenon : Perceived Supervisor Support , Organizational Commitment , and Employee Retention among Gen Z Employees. Jurnal Psikologi Dan Kesehatan Mental, 9(2), 213–229. https://doi.org/10.20473/jpkm.v9i22024.213-229.

Collings, D. G., Mcmackin, J., Nyberg, A. J., & Wright, P. M. (2021). Strategic Human Resource Management and 19 : Emerging Challenges and Research Opportunities. 58(5). https://doi.org/10.1111/joms.12695.

Creswell, J. (2018). A Mixed-Method Approach. In Writing Center Talk over Time. https://doi.org/10.4324/9780429469237-3.

Daeli, H. P. D., Amzul, T. A. A., Purnomo, S. Y., Gunawan, L., Prihatni, A., & Gunawan, L. (2024). Pengaruh Kepemimpinan Transformasional, Budaya Organisasi, Dan Motivasi Kerja Terhadap Kinerja Karyawan Di Perusahaan Manufaktur. Jurnal TADBIR PERADABAN, 4(2), 404–419. http://journal-stiehidayatullah.ac.id/index.php/tadbir/article/view/482.

Dalahmeh, M. L. Al. (2020). Talent Management: A Systematic Review. Oradea Journal of Business and Economics, 2(June), 1–9.

Feliana, F., & Ayu, F. (2024). Pengaruh Implementasi Manajemen Talenta Dan Inovasi Organisasi Terhadap Produktivitas Berkelanjutan Karyawan Di PT. XYZ. Jurnal Ekonomi Revolusioner, 7(12), 169–174.

Hidayatullah, M., Hatami, H., & Fauziannor, A. (2025). Retensi Karyawan Generasi Z Di Indonesia Berdasarkan Kajian Literatur Sistematis. Jkpim : Jurnal Kajian Dan Penalaran Ilmu Manajemen, 3(2), 1–16. https://doi.org/https://doi.org/10.59031/jkpim.v3i2.601.

Kulkarni, V., & Rai, P. N. (2024). Generation Z Talent Management In Organisations : An HR Perspective Generation Z Talent Management In Organisations : An HR Perspective. Journal of Sur, 10(1), 1389–1396. https://doi.org/10.53555/sfs.v10i1.2275.

Lailiyah, R., Soifa, Z., Dimisqiyani, E., & Yuliawan, R. (2025). Implementasi Strategi Manajemen Talenta dalam Mempertahankan Pekerja Generasi Milenial. IKRAITH-EKONOMIKA, 8(1), 250–259. https://doi.org/10.37817/IKRAITH-EKONOMIKA P-ISSN.

Magano, J., Silva, C., Figueredo, C., & Vitoria, A. et al. (2020). education sciences Generation Z : Fitting Project Management Soft Skills. Education Scienes, 10, 187. https://doi.org/doi:10.3390/educsci10070187.

Mahmoud, A. B., Fuxman, L., Mohr, I., Reisel, W. D., & Grigoriou, N. (2021). We aren’t your reincarnation! Workplace motivation across X, Y and Z generations. International Journal of Manpower, 42(1), 193–209. https://doi.org/https://doi.org/10.1108/IJM-09-2019-0448.

Mighfar, S., & Wahjono, S. I. (2024a). ( SIMREK ) VIII 2024 Analisis Prilaku Gen Z Pada Lingkungan Kerja Di Era Globalisasi Prosiding Simposium Riset Ekonomi. Prosiding Simposium Riset Ekonomi (SIMREK), 1, 156–159.

Nurcahyo, S. A., Ali, A., & Widagdo, T. H. (2024). Strategi Manajemen Talenta Dalam Pengembangan Karir Dengan Praktek Capacity Building Pada Lingkup Organisasi Pemerintah Daerah Kabupaten Semarang Latar Belakang. Value Added: Majalah Ekonomi Dan Bisnis, 20(2), 13–27.

Ochurub, M., & Alweedo, B. (2024). Analysing the Influence of Talent Management Strategies on Organisational Performance at Namibia Power Corporation. International Journal Of Research And Innovation In Social Science (Ijriss), Viii(V May). https://doi.org/10.47772/IJRISS.

Ozkan, M., & Solmaz, B. (2015). The Changing Face Of The Employees- Generation Z And Their Perceptions Of Work ( A Study Applied To University Students ). Procedia Economics and Finance, 26(15), 476–483. https://doi.org/10.1016/S2212-5671(15)00876-X.

Page, M. J., Mckenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-wilson, E., Mcdonald, S., … Moher, D. (2021). The PRISMA 2020 statement : an updated guideline for reporting systematic reviews Systematic reviews and Meta-Analyses. The BMJ. https://doi.org/10.1136/bmj.n71.

Putri, S., Monika, R., & Azmi, D. (2024). Strategi Manajemen Talenta untuk Menghadapi Tantangan Era Revolusi Industri 4 . 0. Jurnal Manajemen Dan Bisnis, 3(3), 94–104. https://doi.org/10.54259/manabis.v3i3.2930.

Rafiif, B., Astuti, S. D., & Prayitno, A. (2024). Pengaruh Teamwork dan Retensi terhadap Kinerja dengan Kepuasan sebagai Variabel Intervening pada CV . Laksana Karoseri. Jurnal Dinamika Ekonomi Dan Bisnis, 21(2), 125–140. https://doi.org/https://doi.org/10.34001/jdeb.v21i2.6427.

Rinadra, M. Al, Fauzi, A., & Galvanis, W. J. (2023). Analisis Manajemen Talenta , Pengembangan Karir , dan Pengembangan Talenta Terhadap Kinerja Karyawan ( Tinjauan Literatur ). Jurnal Ilmu Manajemen Terapan, 6. https://doi.org/https://doi.org/10.31933/jimt.v4i6.

Rusmayadi, G. P., & Hariwibowo, R. R. P. (2023). Manajemen Talenta dalam Meningkatkan Kualitas Karyawan Magang. Jurnal Pendidikan West Science, 1(12), 753–761. https://doi.org/10.58812/jpdws.v1i12.823.

Sina, I. (2024). Metodologi Penelitian Kualitatif Dan Kuantitatif Untuk Ilmu Sains. https://repository.penerbitwidina.com/publications/567675/metodologi-penelitian-kualitatif-dan-kuantitatif-untuk-ilmu-sains.

Sumartik, Ambarwati, R., Febriani, R., & Prasetyo, W. E. (2023). Manajemen Talenta dan Implementasinya di Industri. In UMSIDA Press. https://doi.org/10.21070/2023/978-623-464-074-8.

Suryaningtyas, D. O., Fauzi, A., Terbuka, U., & Terbuka, U. (2024). Studi Literatur Faktor Determinan Yang Mempengaruhi Turnover Intention. Jurnal Akuntansi Dan Manajemen Bisnis, 4(2), 44–53.

Syahputra, M. J., & Hendarman, A. F. (2024). The Relationship Between Key Factors And Gen Z Employee Retention In Indonesian Fmcg Start-Ups. International Journal of Current Science Research and Review, 07(07), 5600–5613. https://doi.org/Https://Doi.Org/10.47191/Ijcsrr/V7-I7-85.

Torsello, L., & Wieser, D. (2023). Attracting And Retaining Generation Z: A Systematic Review And Future Research Agenda. The International Journal Of Human Resource Management, 1-33. Https://Doi.Org/10.1080/09585192.2023.2168137.