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Simamora V, Basudani W. Product and Service Quality to Inflict Customer Satisfaction and Loyalty of Bank Sahabat Sampoerna Kelapa Gading Branch. mandiri [Internet]. 26Jul.2023 [cited 14Jul.2024];7(1):34 -5. Available from: https://jurnalmandiri.com/index.php/mandiri/article/view/236